Called at 11pm with water coming through the kitchen ceiling. A plumber arrived in under an hour and stopped the leak.
SR
Sarah R.
North York, Toronto
Since 2011
About PlumberHQ
One van, one promise: answer the phone, show up when we say, charge what we quoted. 12,400+ jobs later, unchanged.
12,400+jobs completed
Our story
How we work
Most people call a plumber on a bad day — water somewhere it should not be, no idea who to trust or what it should cost.
So: a live dispatcher day or night, plumbers who live in the areas they serve, and a flat price agreed before a tool comes out of the van.
Every plumber is licensed, insured and background-checked. Every job carries a written one-year warranty.
On the job
The work itself
Drains, sewers, pumps and pipework — the jobs we are called out for every day.
What you get
Why PlumberHQ
Show up fast, price it honestly, stand behind the work.
Licensed & insured
Every plumber is licensed, insured and background-checked.
Flat-rate pricing
You approve the price before we start. No hourly surprises.
Real arrival windows
A text when we are on the way. No waiting home all day.
1-year warranty
Backed in writing. If it is not right, we come back.
Clean finish
Boot covers, drop sheets, and the site left tidy.
A person answers
A live local dispatcher, day or night. No call centre.
Process
How it works
Three steps, no surprises.
1
Call
Tell us what is wrong and where. We book the earliest slot with a real arrival window.
2
We arrive
The nearest licensed plumber heads over and quotes a flat price before starting.
3
Fixed
Done right, site left clean, backed by a one-year warranty.
Reviews
What customers say
4.9
2,100+ verified reviews
Flat price up front and they stuck to it. New water heater installed the same afternoon I called.
DM
David M.
Mississauga
Main drain backing up into the basement. They cleared it, camera-checked the line, and left it spotless.
PK
Priya K.
Brampton
Sump pump died the night before a storm warning. They replaced it that evening.
ML
Marc L.
Vaughan
Booked in the evening, got a call back in ten minutes. No upselling.
AN
Aisha N.
Scarborough
Full bathroom rough-in. Permits handled, inspection passed first time.
TB
Tom B.
Oakville
FAQ
Common questions
How fast can you get here?
Emergencies: we dispatch immediately, typically 60–90 minutes across the GTA. Non-urgent jobs are usually same or next day.
Do you charge extra at night or on weekends?
No. You approve a flat price before work starts, so no after-hours markup appears on the invoice later.
Are your plumbers licensed and insured?
Yes — licensed, insured and background-checked. Work is to code, and we pull permits where required.
Which areas do you cover?
37 cities across the GTA and southern Ontario, from Burlington through Oshawa and north to Newmarket.
Is the work guaranteed?
Yes, one year in writing. If something is not right, we come back and fix it.
Do you offer free estimates?
Yes — a free flat-rate quote with any repair, before a tool comes out of the van.